Store FAQ

Answers to some questions you might have about my store and products

How long will it take my order to arrive?

That depends where in the world you live! UK orders should arrive within 2 days. EU orders within 5 days, US orders in around a week, and everywhere else in the world can take up to two weeks, depending what tracking option you select.

Do you do refunds?

If you print arrives damaged, please reach out to me as soon as it arrives at charli@charlimarie.com and I'll pop a new one in the mail to you, or give you a refund if you prefer.

If you've changed your mind about your order, I can't offer free returns but I'll be happy to refund you once you post the print back to me (though you'll need to pay for postage). Please reach out and let me know if you'd like to make a return.

Where are your prints... uhm... printed?

Screenprinted posters are printed by yours truly in my London flat. So when you buy one, you know it's handmade! Map prints are professionally printed by a printhouse in London.